Terms and Conditions
Booking a fitting
By ticking the Bra Fitting Booking Terms and Conditions checkbox, the customer confirms that they understand their booking can be rescheduled.
NICO Underwear uses customer’s bra fitting data for bra fitting booking appointments only.
NICO Underwear uses the App, SimplyBook.me Ltd, to help book fitting appointments.
For more information about SimplyBook.me Ltd, please visit: https://simplybook.me/en/terms-and-conditions#tab-for-clients
Customer’s booking confirmation may be directed to their email's spam folder. Customers can contact NICO Underwear at hello@nicounderwear.com.
See more: https://nicounderwear.com/pages/book-a-fitting
Hassle-free returns
NICO Underwear welcomes any opportunity to support all customers in finding the perfect fit.
For most garments, as long as they are still unworn and have all tags and stickers on them, you can expect a full refund or exchange of the items.
Returns must be requested via email within 14 days from receiving the item.
When trying on your garments, please be careful to keep them clean and ensure you're not wearing any perfume or deodorant that might leave a mark or a scent on the items. We can't accept returns of items that have been stained, washed or scented.
For hygiene reasons, we can't accept returns of briefs or socks.
For any return, unless the items are faulty, shipping costs are the responsibility of the customer.
Items bought on sale or during a sale period can be exchanged or returned for store credit only - no refunds.
Last Chance sale items are final sale and cannot be returned. However, if a garment is faulty, we will of course replace it or provide a refund.
Faulty items will only be accepted within 30 days of purchase.
Contact NICO Underwear at orders@nicounderwear.com
See more: https://nicounderwear.com/pages/hassle-free-returns
Privacy Policy
Please visit https://nicounderwear.com/pages/privacy-policy for NICO Underwear’s Privacy Policy.
Website security
https://nicounderwear.com/ is protected by a HTTPS TLS certificate and is hosted with Ecommerce Software by Shopify.
Intellectual Property
NICO Underwear owns the Intellectual Property of its product and fabric designs, communications, strategy and images, and requires written consent prior to it being used for any purpose.
NICO Underwear Terms and Conditions 2024
hello@nicounderwear.com
2/137 Canberra Avenue, Fyshwick, ACT, 2609
ABN: 90 680 343 097